Byan Support Care is a residential youth care service, at Byan we are committed to empowering individuals and families through compassionate, person-centred support. We specialise in culturally safe supports working alongside young people and communities to help create safe, positive, and meaningful outcomes.
Byan Support Care
Emergent-Based Care
Our emergent-based care service provides a responsive residential care option for young people who require immediate or short-notice accommodation and support.
We understand that circumstances can change quickly and that young people may require a safe and appropriate placement at short notice.
Our team works to establish stability, structure and supportive relationships from the point of placement.
Emergent-based care may include:
Responsive placement support
Safe and structured accommodation
24-hour residential support, where applicable
Assistance with settling into the home
Individualised routines and expectations
Support with immediate wellbeing needs
Assistance with appointments and daily activities
Support to maintain appropriate relationships and connections
Collaboration with relevant professionals
Assistance with transition and ongoing care planning
Our approach is calm, consistent and focused on helping young people feel safe and supported during periods of change.
Our Emergent Care Approach
Respond quickly.
We understand that emergent placements can require timely communication and coordinated responses.
Create stability.
We establish clear routines, boundaries and expectations to help young people settle into their environment.
Build trust.
We focus on respectful relationships and consistent support.
Understand the individual.
We take the time to understand each young person's circumstances, strengths, needs and goals.
Commercial-Based Care
Our commercial-based residential care service provides structured, professional accommodation and support for young people requiring an ongoing residential care arrangement.
We provide a stable environment where young people can develop positive relationships, build life skills and work towards their individual goals.
Our commercial-based care model focuses on providing consistent day-to-day support while working collaboratively with the young person's relevant support network.
Support may include:
Structured residential accommodation
Individualised daily routines
Ongoing supervision and support
Life-skills development
Education and training support
Community participation
Appointment support
Emotional and behavioural support
Development of independence
Relationship and connection support
Goal setting and personal development
Transition planning
Our aim is to provide a home environment that promotes safety, consistency, responsibility and positive development.
Our Model of Care
Whether a placement is emergent or commercial-based, our approach remains centred on the young person.
We believe effective residential care is built on:
Culture
Culture is a fundamental conner stone in our model of care
Country
We endeavour to connect our young people with country
Respect
We treat every young person with dignity and respect and recognise their individual identity, experiences and strengths.
Relationships
Positive relationships are fundamental to creating a supportive residential environment.
Healing
Everything we do comes back to healing, physically, emotionally and spiritually
A Home, Not Just Accommodation
We recognise that residential care should provide more than a physical place to stay.
Our homes are designed to provide a structured, supportive and welcoming environment where young people can:
Feel safe
Establish routines
Develop positive relationships
Participate in education and activities
Learn practical life skills
Build confidence
Develop independence
Work towards personal goals
Maintain appropriate connections with family, culture and community
We aim to create an environment where young people can experience stability while being supported to work towards their next stage of life.
Our Residential Care Team
Our team is committed to providing professional, consistent and compassionate care.
Staff work together to provide structured support while responding to the individual needs of each young person.
Our practice is focused on:
Professional boundaries
Consistent routines
Respectful communication
Trauma-informed practice
Positive relationship building
Safety and risk management
Individualised support
Collaboration with relevant professionals
Continuous improvement
We understand that consistency is particularly important for young people experiencing change or uncertainty.
Safety & Safeguarding
The safety and wellbeing of young people is central to our service.
We are committed to maintaining residential environments where young people are treated with dignity, listened to and protected from harm.
Our organisation maintains appropriate systems and procedures relating to safeguarding, risk management, incidents, staff responsibilities, complaints and continuous improvement.
Young people are encouraged to express their views, raise concerns and participate in decisions affecting their lives.
Every young person deserves to feel safe, heard and respected.
Working With Professionals
We understand that effective residential care requires collaboration.
We work alongside relevant professionals and authorised stakeholders to support the young person's placement and ongoing needs.
This may include working with:
Child Safety
Case managers
Families and significant people
Education providers
Health professionals
Behavioural and therapeutic services
Community organisations
Other authorised support providers
Our focus is maintaining clear communication and supporting consistent care planning.
Byan Fishing Club
Byan fishing club is for NDIS participants of all ages, operating 7 days a week, this is a social highlight for many, who enjoy a relaxed and fun atmosphere while leanring skills and building their capacity.
We operate locations in the Gold Coast area, please contact the team for further details.
Monday - 1700-2000
Tuesday - 1700-2000
Wednesday 1700-2000
Thursday 1700-2000
Friday 1700-2000
Saturday 1200-1600
Sunday 1200-1600
Locations: Tweed River
mobile: 0474816511
Emial: samuel@byanptyltd.com.au